Help

 

 

 

Here, you find some tips for using the website of the Tyrolean Archive of photographic documentation and art.

Other useful references are in the top section of the website under the link "FAQ – Frequently Asked Questions".



Technical problems

 

What do I do if there are problems viewing the site?

The website of the Tyrolean Archive can be used with any standard browser. It is important that you have this browser updated on current status. In addition, JavaScript (Internet Zone) has to be activated in your browser settings.

If you have any technical questions, please contact a competent person.

If the problems in viewing the site persist, please contact the team at the Tyrolean Archive:

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: +43 (0) 4852 98 238



Handling problems

 

What should I do if the font on the website is too small for me?

In the uppermost section of the site it is possible to increase the font size by clicking on "Bigger".


How do I get access to the other kinds of languages of the website?

Please click on the related links on the top section of the site to switch between German, Italian, and English.


How can I narrow my search?

If the search via "Enter your search term" shows too many hits, then click on "Advanced Search". Here, you can search for images and information by four different ways using drop-downs.

For more information, see "Help for search" on the top section of the site.


What should I do if I forget my password?

There is a link (forgotten password) under the password field. Click on this one. After that you get an E-Mail that includes another link. When you click on this one, you can enter a new password on the website of the Tyrolean Archive.



Registration

How can I sign in the Tyrolean Archive?

Please, sign in at the top of the site (link "Registration”) and complete the registration process as described on the interactive screens.

It is absolutely necessary to provide truthful information (E-Mail address etc.) since these user data will be used for the ordering process.



Contact Us

How can I get in touch with the Tyrolean Archive?

For more information please click on the link "Contact Us".

Even the good information provided by the website of the Tyrolean Archive has still room for improvement. If you have any suggestions or wishes, please mail them to: This email address is being protected from spambots. You need JavaScript enabled to view it.

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